Sona Baji believes your personal data belongs to you. This Privacy Policy clearly outlines what data we collect, why we collect it, how it is stored, and what rights you have.
A quick overview of the key pillars of Sona Baji's Privacy Policy
Every transaction and piece of personal information is protected with bank-grade SSL encryption — no one can intercept it in transit.
Sona Baji never sells your data to advertisers or third parties. Your information is used solely to improve our services.
You may request corrections to any inaccurate information on your account. We will update it within 7 business days.
If you close your account, all your data will be deleted within a set timeframe, except where retention is required by law.
You are always clearly informed of how your data is being used. There are no hidden agendas.
In the event of a data breach, we will notify you within 72 hours and take all necessary action.
Sona Baji ("we", "us", "Platform") respects your privacy. This Privacy Policy ("Policy") explains what information we collect when you use Sona Baji's website and services, how we use it, and how we keep it secure. By using our services, you agree to this Policy.
This policy is available in both Bengali and English. In the event of any conflict in interpretation, the English version shall prevail. Last updated: January 2026.
Sona Baji collects two types of information from you — what you provide directly, and what is collected automatically.
Information you provide directly:
Automatically collected information:
Please note: We never store your full card number or PIN. All payments are processed through PCI-DSS certified third-party gateways.
Your data is used only for specific, lawful purposes. Sona Baji never uses your information beyond what it was collected for.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC | Legal Obligations |
| Contact Information | Notifications & Support | Contractual Requirements |
| Financial Information | Payment processing, fraud prevention | Terms & Legal |
| Usage Data | Service improvement and personalization | Legitimate Interest |
| Device Information | Security, anti-fraud | Legitimate Interest |
With your consent, we may also send you emails or SMS about new offers and promotions. You can withdraw this consent at any time.
Sona Baji follows the highest industry standards to protect your data. Our security measures include:
Sona Baji does not sell your data. However, limited information may be shared with trusted partners to operate our services:
All third-party partners are contractually required to comply with our privacy standards and may only use your data for specified purposes.
Sona Baji never shares your personal data with ad networks, data brokers, or social media platforms.
The Sona Baji website uses cookies and similar technologies. Cookies are small text files stored in your browser.
Types of cookies we use:
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
You have the following rights regarding your personal data. To exercise any of them, email us at support@sonabaji.net.
Sona Baji strictly prohibits access to its services by anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted.
If you become aware that a minor is using Sona Baji, please notify us immediately at support@sonabaji.net.
Your data is not kept indefinitely. After a set retention period, it is securely deleted.
Once the retention period ends, data is securely destroyed in a way that prevents recovery.
As Sona Baji operates internationally, your data may in some cases be processed on servers located in other countries.
Countries to which data may be transferred either have adequate data protection laws in place, or we rely on Standard Contractual Clauses.
Even when data is transferred internationally, it remains protected to the same security standards — those standards are never lowered.
Sona Baji may update this Privacy Policy from time to time. When changes are made:
If you do not agree to the updated policy, you may request to close your account.
For any privacy-related questions, complaints, or to exercise your rights, please contact our Data Protection team:
Once a complaint is submitted, we will provide an initial response within 48 hours. Complex matters may take up to 30 days to resolve.